New Students

Welcome to the iSchool!

As a new user, we assist you with Moodle, the School's course management system, and Blackboard Collaborate, the web conferencing system used for your online classes. There are guides, live workshops online, and tutorials to help you login and attend your online classes. To get started, see the checklist below. Once again, welcome to the School!

Getting Help

When you have questions, please contact us by emailing help [at], by calling (800) 377-1892 (toll free) or (217) 244-4903, or by visiting the Help Desk on the second floor of the iSchool building.

Getting Started with Accounts

Take a look at our New Student Checklist for first steps after accepting entry in our program!  

Getting Started with Moodle

  1. Login to the iSchool intranet (Moodle) with your domain password using the "login to courses" link on the School website or by going directly to You will see what is called your personal login page that gives you access to course materials, School-wide resources like the community forums, and more!
  2. Update your profile by clicking on your name in the top right corner of the page. Please introduce yourself by adding text to the description field and upload a picture of yourself (please use a photo of YOU and not your dog, cat, or favorite avatar). This will help us, your instructors, and classmates get to know you!  
    • Note: On the edit profile page, you can alter other preferences but we suggest not doing so until you get to campus.
  3. Explore the resources on the main Moodle page (your new virtual "home" on the web).
  4. You can find out more about Moodle, login pages, etc., in our Moodle Tutorial (requires Illinois Active Directory login). 

Getting Started with Blackboard Collaborate

Whether you are an on campus student or distance student, you will take online courses known as live sessions. These sessions occur synchronously every week via a web conferencing platform called Blackboard Collaborate. Visit our Blackboard Collaborate Ultra 101 Moodle space for information about the system including documentation and links to test the system.  You may also attend a workshop which happens at the start of each semester with details on the ischool calendar.  For an optimal experience, a headset microphone is required for classes if you don't already have one.