IS 538 Competitive Intelligence and Knowledge Management

This course examines two of the most popular practices of business research: Competitive Intelligence (CI) & Knowledge Management (KM). This course provides theoretical foundations and conceptual framework of CI & KM, as students acquire skills in translating research data into actionable intelligence and managing organizations' intellectual capital systematically. This course will introduce concepts of strategic analyses of businesses, and students will also explore key KM technologies widely used in the industry.

Learning objectives

  • Be able to apply basic principles of business analysis to creating research deliverables.
  • Be able to design and develop research products and services based on clients’ structured and unstructured research requests.
  • Be able to design optimal business research process for an organization.

Recent syllabus

Textbooks and Course Materials

Available from the Illinois Union Bookstore (IUB).