Welcome to the Help Desk!
The goal of the Help Desk is to make the information technologies you use as simple and predictable as possible, so you can focus on your studies, research, teaching, and outreach. We are always available, as a first-point of contact while you navigate the complex and wide-ranging computer infrastructure of the School and the University. The Help Desk is here to answer your questions and provide access to the resources you need.
Frequently Asked Questions
I need to...
- learn about file storage.
- get help with my accounts.
- request AV equipment.
- connect to the wireless network.
- request software.
- find out more about facilities.
- attend an online class (login required).
- request a guest account.
- leave the School.
Status of Services:
Blackboard Collaborate Status: status.blackboard.com/services/blackboard-collaborate---web-conferencing-us-hosted
Campus Applications and Services: https://status.illinois.edu/SystemStatus/jsp/current_events.jsp