IS 504 Sociotechnical Information Systems

The character, success, and costs/benefits of information technologies are socio-technical matters. Because of this, best practice for IT design and integration relies on participants' ability to understand and create for the totality of those settings, including social and technical dimensions. This course provides students with analytic tools for examining socio-technical settings and experience in applying that knowledge in IT modeling, design and management.

  • Required core course – MS in Information Management

Learning objectives

  • Awareness of the goals of and history of thinking about analysis and design of information systems that are responsive to socio-technical dimensions of their settings of use.
  • Awareness of and significant practice with at least four analysis, modeling, and design techniques/tools useful for socio-technical information systems, including conditions for employing/avoiding each technique, modeling costs etc.
  • Awareness of the range of values and of ethical standpoints within which complex socio-technical design occurs, including concerns of diversity, differing knowledge domains, power.