IS 501 Reference and Information Services

Explores reference and information services in a variety of settings, introduces widely used print and online sources, and develops question negotiation skills and search strategies.

Previously IS504.

Learning objectives

  • Describe, compare and evaluate different types of electronic & print information sources and use selected examples.
  • Understand and apply techniques of question negotiation.
  • Analyze an information need and identify types of sources likely to meet that need.
  • Develop and apply appropriate search strategies for information retrieval.
  • Be able to comprehend and discuss reference services and issues within the context of different types of libraries and information centers.

Recent syllabus

Scheduled Offerings

  • Fall 2020

    • IS501CO - Reference and Info Services
      Mon, 9:00 am - 11:00 am
      Online
      Graduate student questions may be sent to ischool-advising@illinois.edu
      Instructor
      Beth Woodard
      CRN
      73140
      Length
      16 weeks
    • IS501AO - Reference and Info Services
      Wed, 3:30 pm - 5:30 pm
      Online
      Graduate student questions may be sent to ischool-advising@illinois.edu
      Instructor
      Melissa Wong
      CRN
      73142
      Length
      16 weeks
    • IS501DO - Reference and Info Services
      Mon, 4:00 pm - 6:50 pm
      Online
      Graduate student questions may be sent to ischool-advising@illinois.edu
      Instructors
      Zoe Revell, Beth Woodard
      CRN
      73141
      Length
      16 weeks
    • IS501BO - Reference and Info Services
      Mon, 7:00 pm - 9:00 pm
      Online
      Graduate student questions may be sent to ischool-advising@illinois.edu
      Instructor
      Jeanne Holba Puacz
      CRN
      73143
      Length
      16 weeks
  • Summer 2020

    • IS504AO - Reference and Info Services
      Tue, 4:30 pm - 6:30 pm
      Online
      Instructor
      Jeanne Holba Puacz
      CRN
      39556
      Length
      8 weeks
      Credit hours
      4
    • IS504AO2 - Reference and Info Services
      Mon, 6:00 pm - 8:00 pm
      Online
      Instructor
      Melissa Wong
      CRN
      39557
      Length
      8 weeks
      Credit hours
      4
  • Spring 2020

    • IS504A - Reference and Info Services
      Mon, 9:00 am - 11:50 am
      Room 131
      On-Campus
      Instructors
      Beth Woodard, Susan Avery
      CRN
      67377
      Length
      16 weeks
    • IS504AO - Reference and Info Services
      Mon, 6:30 pm - 8:30 pm
      Online
      Instructor
      Jeanne Holba Puacz
      CRN
      67495
      Length
      16 weeks
    • IS504AO2 - Reference and Info Services
      Wed, 1:00 pm - 3:00 pm
      Online
      Instructor
      Merinda Hensley
      CRN
      67496
      Length
      16 weeks

Textbooks and Course Materials

Available from the Illinois Union Bookstore (IUB).