IS 400 Colloquium - Yun Huang

Assistant Professor Yun Huang will present "Moving Beyond Dyadic Interactions: Chatbots for Supporting Human-Human Relationships."

Abstract: Chatbots are a promising technology for delivering services across many domains. Prior research has been focusing on designing chatbots for dyadic, one-on-one interactions with users. In this talk, I will share my lab’s recent works on designing chatbots for promoting human-human relationships. Specially, I will present a two-phase study that designed and evaluated chatbots for supporting emotional communication, in the context of long-distance relationships. This research makes unique contributions to mainstream Computer-Mediated Communication technologies that are designed for supporting functional aspects of communication (e.g., information sharing between long-distance couples). The work will be appear in Proceedings of the ACM on Human Computer Interaction (PACM HCI) and presented at CSCW 2021 conference.

Qingxiao Zheng, Daniela M Markazi, Yiliu Tang, and Yun Huang (2021): "PocketBot is like a knock-on-the-door!": Designing a Chatbot for Promoting Long Distance Relationships, In Proceedings of the ACM on Human Computer Interaction (PACM HCI), CSCW, 2021.

Questions? Contact Emily Knox