Get to Know: Jen Anderson, Information Resources Manager

Jen Anderson
Jen Anderson, Information Resources Manager

Our School is grateful for talented and dedicated staff, who contribute greatly to our teaching and research excellence. This "Get to Know" series highlights our staff, sharing their friendly faces and stories of professional success. 

Where did you grow up?

I’m a townie! My family moved to Champaign when I was a year and a half old. 

What year did you begin working for the iSchool?

I started at the iSchool in the summer of 2005.

Where did you work prior to the iSchool, and what did you do?

Immediately before joining the iSchool, I worked at a law firm in New York City. I provided their in-house software training as well as help desk support. Before that, I worked as a fundraiser for small arts organizations in NYC.

What do you do at the School?

Like many people around here, I've worn several hats. I'm currently the manager of the Help Desk, which is a wonderful position since I get to interact with students, staff, and faculty every day.

What do you like best about your job?

Working with the fabulous graduate assistants at the Help Desk to provide top-notch support to the iSchool community.

What do you enjoy doing in your spare time?

I enjoy spending time with my family, running, traveling, reading, and playing board games.

Updated on
Backto the news archive

Related News

Get to know Terence Frank Njekeu, senior operation strategy analyst

An internship with Discover Financial Services led to a full-time position at the company for Terence Frank Njekeu (BSIS '22). He enjoys helping provide solutions for his company’s analytics needs in his role as senior operation strategy analyst.

Terence Frank Njekeu

Get to know Shuyi Liu, faculty librarian in health sciences

Through her work at California State University, Fresno (Fresno State), Shuyi Liu (MSLIS ’19, CAS ’23) aims to bridge gaps in health literacy, especially for underserved populations. She recently developed an innovative health informatics course with Medical Library Association certification.

Shuyi Liu headshot

Get to know Andrew Stranahan, legal operations analyst

As a legal operations analyst for UC Legal, Andrew Stranahan (MSLIS ’23) helps make pertinent information easy to find, access, and use. He credits the iSchool’s Competitive Intelligence and Knowledge Management (IS 595) course, among others, with giving him the skills he needs for his work as well as the confidence to apply for the position.

Andrew Stranahan headshot

Library Trends examines “community librarianship” in issue and webinar

The School of Information Sciences at the University of Illinois Urbana-Champaign is pleased to announce the publication of Library Trends 72 (4). This issue, "Community Librarianship," discusses the evolution of the roles and responsibilities of libraries to support and serve the communities in which they exist. Anna Maria Tammaro and Crystal Fulton served as guest editors. All articles are open for public access.

72 (4) Community Librarianship Library Trends front cover

Get to know Cadence Cordell, MSLIS student

Cadence Cordell was inspired by her undergraduate work experience to pursue a degree in library and information science. She followed in her mother’s footsteps by selecting the iSchool for her MSLIS. After completing a recent research poster presentation, she combined her scholarly pursuit with her hobby by sewing her fabric poster into a squirrel plushie.

Cadence Cordell