Chin and Desai discuss conversational agents at TMS Conference

Jessie Chin
Jessie Chin, Assistant Professor
Smit Desai
Smit Desai

Assistant Professor Jessie Chin and PhD student Smit Desai will present their research at the Technology, Mind and Society (TMS) Conference, which will be held virtually November 3-5. Hosted by the American Psychological Association, TMS brings together scientists, industry leaders, practitioners, students, and policymakers to explore the critical role that psychology plays in the design, use, adoption, and impact of technology and the artificial intelligence that powers it.

Chin and Desai will present their paper, "Being a Nice Partner: The Effects of Age and Interaction Types on the Perceived Social Abilities of Conversational Agents." In the paper, the researchers discuss the extent to which older adults and younger adults perceive conversational agents (such as Amazon Alexa and Google Assistant) to be sociable when interviewed by the human experimenters or conversational agents, and how this affects the acceptance of these technologies. They find crucial differences between the behaviors of older and younger adults towards conversational agents and as a result, advocate for designing “elder-friendly” conversational agents.

Desai's research interests include the usability and prototyping of voice interfaces, in particular the user's mental model while interacting with these interfaces. He earned his bachelor's degree in computer engineering from Gujarat Technological University in India and his MS in information management from the University of Illinois.

Chin's research aims to advance knowledge in cognitive sciences regarding evolving human interaction with contemporary information technologies and translating theories in social and behavioral sciences to the design of technologies and interaction experience to promote health communication and behavior across the lifespan. She holds a BS in psychology from National Taiwan University, an MS in human factors, and a PhD in educational psychology with a focus on cognitive science in teaching and learning from the University of Illinois.

Updated on
Backto the news archive

Related News

Spectrum Scholar Spotlight: Mateo Caballero

Twelve iSchool master’s students were named 2024-2025 Spectrum Scholars by the American Library Association (ALA) Office for Diversity, Literacy, and Outreach Services. This "Spectrum Scholar Spotlight" series highlights the School's scholars. MSLIS student Mateo Caballero graduated from Northeastern University with a BA in communications and media and screen studies.

Mateo Caballero

iSchool represented at Charleston Conference

iSchool adjunct and affiliate faculty will participate in virtual and in-person sessions of the 2024 Charleston Conference. The conference is an annual gathering that draws librarians, publishers, vendors, and others to discuss issues relating to the acquisition and publication of books and serials. 

Schneider group to present at ASIS&T workshop

Members of Associate Professor Jodi Schneider’s group will present their research at the Association for Information Science and Technology (ASIS&T) Workshop on Informetric, Scientometric, and Scientific and Technical Information Research, which will be held virtually on November 6 and 13. The MET-STI 2024 Workshop is collaboratively hosted by the Special Interest Group for Metrics (SIG-MET) and Special Interest Group for Scientific and Technical Information (SIG-STI) of ASIS&T.

Jodi Schneider

iSchool International: Studying abroad in Melbourne

BSIS + DS student Jenny Mai discusses her study abroad experience in Melbourne, Australia, a country filled with energy, culture, and a laid-back but driven attitude. According to Mai, "living in Melbourne has been more transformative" than she expected!

Jenny Mai

Allgood is 'all in' on information science

MSLIS student Evan Allgood's volunteer work showed him that a career in information science would bring all his interests together in one field: accessibility, literature, history, technology, databases, and community building.

Evan Allgood