Academic Support Center offers tutoring, resources

Shashank Kambhatla
Shashank Kambhatla, BSIS student and Academic Support Center tutor

Students who are struggling academically or just need a little help can find assistance at the iSchool Academic Support Center. In addition to providing one-on-one tutoring to iSchool students and students enrolled in iSchool courses, the center offers academic success workshops, coordinates with faculty and instructors to provide support for specific courses or exams, and curates and shares academic support resources. The center is located on the 4th floor of 614 E. Daniel Street, but some services are also available online.

"So far this semester, more than 40 students have utilized the center," said Mary Schiavone, an office support specialist who supports the activities of Student Affairs, including the center. "We typically start offering tutoring the third week of the semester. Toward the end of the semester, we start seeing a lot more usage as we approach final exams."

Tutoring is available for most, if not all, of the iSchool's undergraduate-level courses. This semester, some graduate-level courses have been added in response to student demand. The center has seven paid tutors on staff—five undergraduates (BSIS and BSIS+DS) and two graduates (MSIM). 

One of the tutors is BSIS student Shashank Kambhatla, a junior from Bangalore, India. Kambhatla decided to become a tutor because he wants to help students who are struggling in their courses, like his friends and classmates have helped him through the years.

"I always found that reaching out to fellow students who have taken the course helped me by making tricky concepts a bit easier to understand," he said.

Kambhatla has found tutoring to be a rewarding experience in more ways than one. Helping students with their questions about courses and explaining different concepts often improves his own understanding of the material, he said.

"The tutoring staff is filled with students who have experience in a variety of coursework, and the center is usually open through the afternoon on weekdays, so we are available during much of the week," said Kambhatla.

According to Director of Undergraduate Affairs Melissa Newell, the center's student employees are creating asynchronous guides for students and building a repository of course syllabi that represent the courses for which students need the most assistance. The center offers workshops on different topics, including Getting Back on Track; Study Skills; Navigating the Library and Research Assignment Tips; and Organization, Time Management, and Using Resources.

"We want to ensure that we are providing our students with resources to assist with their success, and tutoring and academic support is a key area," said Newell.

Updated on
Backto the news archive

Related News

Student award recipients announced

The School of Information Sciences recognized student award recipients at the iSchool Convocation on May 18. Awards are based on academic achievements as well as attributes that contribute to professional success. For more information about each award, including past recipients, visit the Student Awards page. Congratulations to this year's honorees!

Award recipients Mahir Thakkar, Delia Kerr-Dennhardt, Katie Skoufes, Audrey Bentch, and Adam Beaty.

Sanders joins Academic Affairs

Rachael Sanders joined the iSchool last month as office manager for Academic Affairs. In her new position, she will work closely with faculty, staff, and university administration to ensure accurate scheduling and efficient course management for the iSchool's undergraduate programs.

Rachael Sanders

Dismissal of the Librarian of Congress and the Register of Copyrights

On May 8, 2025, Librarian of Congress Carla Hayden was dismissed from office. On May 10, 2025, Shira Perlmutter, the Register of Copyrights and director of the Copyright Office, which is part of the Library of Congress, was also terminated. These unexpected decisions raise grave concerns for research libraries, including the University of Illinois Urbana-Champaign Library, and for the national infrastructure that supports scholarship, access to knowledge, and preservation of cultural heritage.