School of Information Sciences

Cooke's new book addresses need for diversity and social justice in LIS education

Information Services to Diverse Populations: Developing Culturally Competent Library Professionals

Assistant Professor Nicole A. Cooke's book, Information Services to Diverse Populations: Developing Culturally Competent Library Professionals, is now available from Libraries Unlimited.

Description: This textbook and comprehensive resource introduces students to the contexts and situations that promote the development of empathy and build cultural competence, examines the research in the areas of diversity and social justice in librarianship, explains how social responsibility is a foundational value of librarianship, and identifies potential employment and networking opportunities related to diversity and social justice in librarianship. 

A valuable book for students in graduate library and information science programs as well as LIS practitioners and researchers interested in knowing more about the topic of diversity in the profession, Information Services to Diverse Populations: Developing Culturally Competent Library Professionals addresses the political, social, economic, and technological divides among library patrons, covers transformative library services, and discusses outreach and services to diverse populations as well as how to evaluate such services, among many other topics. 

The book is based on Cooke's course, Information Services for Diverse Populations (LIS 547), and its appendices include a sample syllabus and sample assignments.

"Considering the diversity of clientele in all types of libraries in the U.S., this should merit an entire course on the topic. However, this is not the case in most LIS programs. In this way, Illinois is ahead of the curve, thanks to Dr. Cooke's efforts and expertise. Dr. Cooke's book provides an introduction for students and a refresher for all professionals who work with these diverse populations. It is a landmark publication," said Dr. Blanche Woolls, ABC-CLIO/Libraries Unlimited editor.

"I'm extremely proud of this book! This is the culmination of four years of teaching and research at the iSchool, and is based on the diversity class I created and currently teach," said Cooke.

"Essentially, I wrote the book that I wanted to use in my classroom. It consolidates the literature in a way that I think will be helpful to students seeking an introduction to the topic, and to practitioners wanting to dive more deeply into the scholarship in this area. It also contains some reflections and thoughts about how we can consistently incorporate diversity into our professional practice and organizations, in an effort to better serve our diverse populations."

Cooke was named a "Mover & Shaker" by Library Journal in 2007 and was the 2016 recipient of the American Library Association's Equality Award as well as the Larine Y. Cowan Make a Difference Award for Teaching and Mentoring in Diversity. Her research and teaching interests include human information behavior, particularly in the online context; critical cultural information studies; and diversity and social justice in librarianship with an emphasis on infusing them into LIS education and pedagogy. She holds an MEd in adult education from Penn State, and a Master of Library Science and PhD in communication, information, and library studies from Rutgers University, where she was an ALA Spectrum Doctoral Fellow. Cooke serves as a member of the Spectrum Advisory Committee, a subcommittee of the American Library Association Committee on Diversity.

Tags:
Updated on
Backto the news archive

Related News

BIG: Solving real problems for real organizations

Students in the Business Intelligence Group (BIG)—the experiential learning consultancy program affiliated with Associate Professor Yoo-Seong Song's Applied Business Research courses (IS 494 and IS 514)—spent the spring semester working directly with organizations across industries, including health care, financial services, aviation, gaming, community services, and higher education. 

Business Intelligence Group (BIG) student consultants smile on the steps of Foellinger Auditorium with Associate Professor Yoo-Seong Song

Cao and Liu receive Best Paper Award for FreeOrbit4D

PhD student Wei Cao and Assistant Professor Yaoyao Liu received a Best Paper Award at the 4th Workshop on Generative Models for Computer Vision, which was held during the 2026 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR). 

Wang group receives ICWSM Best Dataset Paper Award

A paper from Professor Dong Wang's Social Sensing & Intelligence Lab received the Best Dataset Paper Award at the International AAAI Conference on Web and Social Media (ICWSM) held in May 2026 in Los Angeles, California. According to Wang, the paper was accepted in the first review round, which had an acceptance rate of 4.7 percent (14 of 298 submissions). 

Adler and Wang to present at RESPECT 2026

Associate Professor Rachel Adler and Informatics PhD student Olive Wang will present their work at the Association for Computing Machinery Special Interest Group on Computer Science Education Conference on Research on Equity and Sustained Participation in Engineering, Computing, and Technology (RESPECT), which will be held in Chicago this week.

iSchool researchers to present at ChLA 2026

iSchool faculty and staff will present their research at the Children's Literature Association (ChLA) annual conference, which will be held from May 28-30 in Pittsburgh, Pennsylvania. The theme of this year's conference is "Neighbors and Neighborhoods in Children's Literature, Media, and Culture."

School of Information Sciences

501 E. Daniel St.

MC-493

Champaign, IL

61820-6211

Voice: (217) 333-3280

Email: ischool@illinois.edu

Back to top