School of Information Sciences

Internship Spotlight: Salesforce

Manshi Shah

MS/IM student Manshi Shah discusses her summer internship at Salesforce.

What is your research focus at the iSchool?

My research focus at the iSchool is data science. I have taken the courses in data science methods, programming analytics, and healthcare analytics. I wish to explore a few business courses, too, during my last two semesters.

Where are you interning, and what is your role?

Currently, I am interning as a technical product manager at Salesforce. As part of my internship, I am working on projects that involve analytical skills and customer empathy. It is an amalgamation of data science and product management.

How did you find out about the internship?

I attended a seminar organized by Grainger Engineering called Reflections, where companies such as Salesforce, Microsoft, Google, etc., seek candidates for internships and full-time roles. During the seminar, I communicated with representatives of Salesforce and then received an interview call for further shortlisting. I had a series of video interviews, and then received an offer.

What new skills have you acquired during your time with the company?

Since Salesforce is such a huge cloud provider, I have learned a lot about its product, Marketing Cloud. I have acquired hands-on experience in Python and the development of machine learning algorithms. My internship has helped me build strong foundations in agile methodologies, communicating with stakeholders, designing mock surveys, and creating presentations.

What do you like best about working at the company?

Salesforce has four major values: Trust, Customer Success, Innovation, and Ethics. Working at Salesforce has helped me realize how deeply rooted all these qualities are in every product they make. These qualities are reflected not only in every project but also in Salesforce’s employees. I love the transparency and ownership that each team member provides. The best thing about the company is that I don’t feel like an intern but instead am treated like a permanent employee.

What would you advise current students who are interested in an internship opportunity?

I'd advise students to decide their career path first and then look for internship opportunities. Before you apply for internships, it is important to build a strong foundation of knowledge. Also, revise your resume, create projects that reflect your skills, and participate in competitions. There are abundant internship opportunities in the job market. Keep applying, seek referrals, and never give up. There is an internship opportunity for everyone: you just need to start early and manage your time.

Updated on
Backto the news archive

Related News

Get to know Jade Carthans, BSIS student

Jade Carthans is interested in how human-centered design, machine learning, and data analytics can come together to solve critical problems that impact organizations and individuals. She gained firsthand experience in these areas through internships with Microsoft and State Farm.

Jade Carthans

Ravury selected to serve on Homecoming Court

BSIS student Lauren Ravury has a new item to add to her resume: member of the 2025 Homecoming Court at the University of Illinois Urbana-Champaign. Ravury's resume is already impressive. She serves as president of the Student Alumni Ambassadors (SAA), an organization dedicated to fostering school spirit at the U. of I. Last year, she served as president of the Asian Pre-Law Association, a stint that led to her receiving the Outstanding Asian & Asian American Undergraduate Student Leader Award from the Asian American Cultural Center and the association being named the 2025 Outstanding Asian & Asian American Student Organization.

Lauren Ravury

Illini 4000 journey leaves lasting impact on Patllollu

As a member of the Illini 4000, BSIS student Riddhima Patllollu biked from New York City to San Francisco to raise awareness of cancer and raise funds for cancer research. Patllollu, a junior from New Jersey, decided to join the nonprofit organization in her freshman year to expand her worldview and mark a new chapter in her life. 

Riddhima Patllollu

iSchool to present research at TPRC 2025

iSchool faculty, staff, and students will participate in the Research Conference on Communications, Information and Internet Policy (TPRC 2025), which will be held from September 18–20 in Washington, DC.

Get to know Simit Shah, MSIM student

Simit Shah worked as a consultant for Deloitte in India before enrolling in the MSIM program to strengthen his analytical and business skills. Over the summer, he applied the knowledge gained from his iSchool coursework during an internship as a technology risk consultant at EY.

Simit Shah

School of Information Sciences

501 E. Daniel St.

MC-493

Champaign, IL

61820-6211

Voice: (217) 333-3280

Fax: (217) 244-3302

Email: ischool@illinois.edu

Back to top