Zachary Kilhoffer

Doctoral Student

PhD, Information Sciences, Illinois (in progress)

MA, international relations, Webster University Vienna

BA, international relations, McKendree University

Research focus

I focus on digital (labor) platforms and marketplaces, rating and reputation systems, and algorithmic management and transparency.

Honors and Awards

Board of Trustees Scholarship recipient, McKendree University
Summa Cum Laude, Webster University Vienna
Schön Award for best master's thesis recipient

Currently Advising


Publications & Papers

'Best practice' report on how social media can be used to understand the labour market. InGRID-2 - H2020, March 2020

Report on how to identify and compare newly emerging occupations and their skill requirements. InGRID-2 - H2020, March 2020 

Study to gather evidence on the working conditions of platform workers. DG EMPL, 13 March 2020 

Index of Readiness for Digital Lifelong Learning: Changing How Europeans Upgrade Their Skills. CEPS, 13 November 2019

On-location client-determined moderately skilled platform work: Employment and working conditions. Eurofound, 23 September 2019 

The Impact of Digitalisation on Labour Market Inclusion of People with Disabilities: Lessons from two case studies on Austria and platform work. CEPS, 18 July 2019 

Sustainability in the Age of Platforms. CEPS, 11 June 2019 

Industrial Relations and Social Dialogue in the Age of Collaborative Economy: Comparative Report. CEPS, 21 December 2018 

The Future of EU ATM Markets. CEPS, 5 October 2018 

Digital Age: Employment and working conditions of selected types of platform work. Eurofound, 27 September 2018 

Digital Age: Employment and working conditions of selected types of platform work: National context analysis Germany. Eurofound, 24 September 2018 

Platform work in Austria: National context analysis. CEPS, 02 July 2018

Online Talent Platforms, Labour Market Intermediaries and the Changing World of Work.  CEPS, 16 May 2018 

Blame it on my youth! Policy recommendations for re-evaluating and reducing youth unemployment. CEPS, 10 January 2018 

What is happening with platform worker's rights? Lessons from Belgium. CEPS, 31 October 2017 

Are we seeing 'peak' Germany? Why we should be cautious before recommending Merkel and Schröder to other countries. CEPS, 18 September 2017 

An overview of European Platforms: Scope and Business Models. Joint Research Centre (JRC), JRC Science for Policy Report, 2017 

The Platform Economy and Industrial Relations: Applying the old framework to the new reality. CEPS, 7 August 2017 

The Great Recession's Biggest Losers: The euro area's jobless. CEPS, 27 July 2017 

Government Responses to the Platform Economy: Where do we stand? CEPS, 27 July 2017 

PURCHASING PEACE: THE FOREIGN AID TERRORISM NEXUS. Webster University Vienna, 2016 *Winner of the Schön Award for best thesis

Peer-reviewed publications

Platform work and participation: Disentangling the rhetoric. Chapter in: Adria, M. (ed.) (2020), Handbook of Research on Using New Media for Citizen Engagement

Traditional and New forms of Organisation and Representation in the Platform Economy. Work Organisation, Labour and Globalisation, 8 January 2019 

The Impact of the Platform Economy on Job Creation. Intereconomics, 15 December 2017