Thanks to new European Union (EU) legislation, those who perform on-demand work through an app or website, such as DoorDash or Uber, will enjoy better working conditions. PhD student Zachary Kilhoffer, who spent four years working as a researcher for the Centre for European Policy Studies (CEPS) in Brussels prior to entering the iSchool's doctoral program, authored or co-authored several policy research pieces that informed the creation of the EU Platform Work Directive.